Tell us about the property.
We reply to every enquiry personally, usually within the hour. In English or Mandarin, 24 hours a day — and if your question is whether to do anything at all, that is a fine question to ask us.
What you get back.
- An honest rental or sales valuation, with the evidence behind it
- What we would do to achieve it, and how long it should take
- The fee in writing — 14% including VAT, and what that includes
- A straight answer if the right move is to wait
No obligation, and no follow-up campaign if the answer is not now. We would rather you came back in a year than stopped reading our emails.
Before you write
What should I include in the message?
The address or at least the street, the number of bedrooms, whether it is currently let, and roughly when you would like something to happen. That is enough for a useful first answer.
Do I have to commit to anything for a valuation?
No. The valuation is free and there is no tie-in to receive it. If we are not the right agency for your property, we will say so.
I'm a tenant, not a landlord — can I contact you?
Yes. Tenants in our managed properties reach us the same way, 24 hours a day. If you are looking for a property, tell us the area and the budget and we will let you know what is coming up.